Order Processing and Shipping Information
Processing Time
Please allow 3 to 7 days for processing and shipping.
Order Cut-off Time
Orders received after 4pm will be processed the following business day.
Return / Exchange
There are no returns or refunds on digital/clothing items.
Exchanges allowed within 7 days of receiving items, applicable for sizes only. Please send an email to info@beluxuri.com for instructions.
Shipping + Tracking Information
Shipping Carriers
We typically ship via Canada Post, UPS, or FedEx.
Tracking Information
Tracking information will be provided after the order is processed. Check your spam folder if the tracking number is not received.
Preorders
Items on pre-order may take time to arrive, as specified in advance.
By placing a pre-order, you agree to the extended time frame.
Contact us with any issues.
If the order exceeds the specified time frame and you want a refund, our support team will assist you.
To complete your return, we require a receipt or proof of purchase.
Need help?
If you have any questions regarding an order, contact us at 647-829-9432 or email us at info@beluxuri.com.